Regulated financial operations, with AI under governance.
I started in 2017 behind the counter of an insurance brokerage in Santa Catarina, opening claims for dented cars. Since then the problem that occupies me has stayed the same: two records that should say the same thing have to be proven equal, or have the difference explained. At the brokerage, it was the claim against the policy. At Jones, in New York, the Certificate of Insurance against the client's contractual requirement. Today, at Simetrik, it is the ERP receivable against what the acquirer scheduled, the settlement against the bank statement, the accounting balance against the ledger.
That is nearly ten years in regulated financial operations: insurance, insurance and real estate compliance and, since June 2026, financial and accounting reconciliation for Latin American clients. The tooling changed along the way, from spreadsheets to Python, from Python to LLMs in production from 2023, from LLMs to agents. The standard did not.
That standard became a method. At Simetrik, I execute the reconciliation configuration alongside an implementation agent that works under explicit rules: versioned instructions, human approval before any destructive action, the client's answer key as the acceptance test, source and date on every claim.